PRIVACY POLICY

Last updated: November 2021
From time to time we may update this Privacy Policy. When we do, we will publish the changes on this website.

About Matara and this Privacy Policy

Matara Studio Co., Ltd. has its registered offices at 87/2, CRC Tower 36th/F, Room S-06, All Seasons Place, Wireless Road, Lumpini, Pathumwan, Bangkok, Thailand 10330.

Personal user information is necessary for processing orders, delivery and invoicing. Such information is strictly confidential and is not disclosed to third parties with the exception of Matara subsidiaries. Any missing information required will entail the automatic refusal of the order.

Matara collects information from and about you.

We collect contact information. For example, we collect your name, phone numbers, and E-mail address

We collect payment information. If you buy product we will collect the relevant data as your debit or
credit card number.

Matara uses maximum security measures to protect personal user information against unauthorized access, use or disclosure. Matara is not responsible for any breach of security unless this breach is due to our gross negligence.

Cookies

Only “session” cookies are used on Matarastudio.com. Such cookies enable the site to keep only data of a temporary nature from the current session (articles selected, time spent on the Website, etc.).
This information is not associated with a user’s identity and is not saved from one session to the next.

Payment Options & Policy

Transfer payments
Through banks (Additional bank fees might apply to your side)

Currency: Thai Baht or the currency that shown on the website
Account Name: Matara Studio Co., Ltd.
Account Number: 787-2-14604-5
Bank: Kasikorn Bank (SWIFT Code: KASITHBK)
Account Type: Saving Account
Branch: Central Embassy
City: Bangkok
Country: Thailand

*After payments are made kindly send transfer slips or payment records to services@matarastudio.com or LINE@: @matarastudio to confirm your transaction.

PayPal Services
make payment to madamematara@gmail.com

Omise Services
make payment to od@matarastudio.com

Cash
Make payment at the stores,
or Cash on arrival (by Appointment only, hotels in Bangkok and Minimum spending 15,000 THB)

Credit Cards at our shops, also via the payment gateway on this website, or pay by credit card through other e-tailers such as wolfandbadger.com, pommier.com

**Out of stock and newly tailored items will take 3-4 weeks to complete
(not including shipping duration)