Shipping policy

Matara International & Domestic Shipping Policy

All Matara jewels are thoughtfully crafted and shipped directly from our headquarters in Bangkok, Thailand.

International Shipping

International orders above $299 USD

We offer Free Express Shipping via FedEx (delivery in 3–7 business days).

This offer is valid worldwide — including Asia, Europe, the

Locations: Middle East, North & South America, and Australia/New Zealand.

International orders below $299 USD

A flat shipping fee of $40 USD per order will be applied.

Delivery via FedEx Express takes approximately 3–7 business days, depending on the destination.

Domestic Shipping (Thailand)

Orders above 3,200 THB (approx. $90 USD)
Free shipping via Flash Express.

Orders below 3,200 THB
A flat rate of $3 USD (approx. 100 THB) per item will be charged at checkout.

Seasonal Offers

From time to time, we may offer free shipping at lower order values during seasonal promotions. Stay tuned via our website or official channels.

Taxes & Import Duties

Please note: Tariffs, VAT, and import duties are the responsibility of the customer, as they vary by country.